Tracking Center module for Prestashop

Why choose Tracking Center?

Stop wasting time checking carrier websites one by one. Tracking Center centralizes all your delivery tracking in your PrestaShop back office, giving you a real-time view of every shipment across all carriers.

Key benefits

• Save hours every day: track all your shipments from a single dashboard instead of logging into multiple carrier portals
• Reduce customer service requests: automatically notify your customers by email when their delivery status changes
• Stay in control: view delivery progress directly from the order page and order list

Main features

• Centralized dashboard with filters by carrier, order number or delivery status
• Flexible carrier management: reassign a carrier or change a tracking number at any time
• Multiple shipments per order: split or add shipments for multi-parcel orders
• 3 tracking modes: manual (single), bulk update or fully automated via cron job
• 15 standardized tracking statuses mapped to each carrier's specific codes
• Customizable email notifications at key delivery stages
• Issue management: report and track delivery incidents directly from the dashboard
• Front office tracking page accessible by the customer in their personal area
• Automatic PrestaShop order status synchronization based on delivery progress
• 120+ native carrier connectors with direct API integration

What your customers will love

• Informed by email at every important delivery stage
• Dedicated tracking page in their customer account
• Visibility on estimated delivery date or potential issues

Compatibility

Compatible with PrestaShop 1.6 to 9.0. Works with all themes. No third-party subscription required.